Privacy Policy

Effective Date: January 31, 2025
Last Updated: January 31, 2025

Welcome to PsychSoulMate! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, take our personality test, or purchase our reports. We are committed to compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) (EU), the California Consumer Privacy Act (CCPA) (USA), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect the following types of information:

a) Information You Provide Directly

• When you take our personality test, we collect your responses to generate a personalized report.
• If you make a purchase, we collect your name, email, and payment details. All payment transactions are securely processed through Stripe and PayPal. PsychSoulMate does not store, process, or have access to your full payment details.
• If you contact us, we collect any information you provide in your message.

b) Automatically Collected Information

• We may collect non-personal data, such as browser type, device information, and website activity through cookies and analytics tools.

c) Anonymized Data for Research & Industry Insights

• We aggregate and anonymize test responses to generate industry reports and insights in the relationship field. We do not store or sell personally identifiable information (PII). Any data used for research and third-party reports is fully anonymized.

d) Email Collection & Usage

• When you provide your email address to PsychSoulMate, we may collect and store it for the following purposes:
• Report Delivery: To send quiz results, personality reports, and other requested services.
• Customer Support: To respond to inquiries, assist with technical issues, and provide service updates.
• Marketing Communications (Optional): If you opt-in, we may send newsletters, promotions, or updates about new features.

Opt-Out Option:

• Users may opt out of marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us at info@psychsoulmate.com.
• Service-related emails (such as report delivery or support responses) are necessary and cannot be opted out of.
• PsychSoulMate does not sell or share email addresses with third parties for marketing purposes.

2. How We Use Your Information

Your information is used to:

Generate personalized personality reports.

• Provide customer support and process transactions.
• Improve our test experience and website functionality.
• Conduct research and create aggregated, anonymous industry reports, which may be sold to third parties in the relationship and psychology sectors.
• We do not sell, store, or share personally identifiable information (PII). All data used for research and third-party reports is fully anonymized.

3. Data Sharing & Third-Party Services

We only share data in the following circumstances:

• Payment Processing: Transactions are securely processed through Stripe and PayPal. We do not store or have access to your full payment details.
• Aggregated Reports: We may share anonymous, statistical insights from test results with third parties in the relationship industry.
• Legal Compliance: If required by law, we may disclose information to comply with legal obligations.

We do not share personally identifiable information with third parties.

4. Data Security

We take appropriate measures to protect your data, including encryption and secure storage. However, no online system is 100% secure. If you suspect a data breach, contact us immediately.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Anonymized data may be stored indefinitely for research purposes, while all personally identifiable data (if provided) is deleted within 12 months of account inactivity or upon request.

6. Your Rights & Choices

Depending on your location, you have the following rights under GDPR, CCPA, and PIPEDA:

• Access & Correction: You may request access to your personal data and correct any inaccuracies.
• Deletion: You may request that we delete your personal data, subject to legal obligations.
• Opt-Out of Data Processing: You may opt out of data collection (some functionality may be limited as a result).
• Withdraw Consent: You may withdraw consent for marketing communications at any time.
• Opt-Out of Anonymized Data Use: If you do not want your anonymized data included in third-party research reports, you may opt out by contacting us at info@psychsoulmate.com.

To exercise these rights, contact us at info@psychsoulmate.com. We will respond to your request within 30 days, in accordance with applicable laws.

7. Cookies & Tracking

We use cookies to improve your experience, track website analytics, and enhance functionality. You can manage cookie preferences in your browser settings.

8. Compliance with USA, Canada, and EU Laws

• General Data Protection Regulation (GDPR) (EU): Users in the European Union have the right to access, correct, and delete their data.
• California Consumer Privacy Act (CCPA) (USA): California residents can request details on the data we collect and how it is used.
• Personal Information Protection and Electronic Documents Act (PIPEDA) (Canada): We comply with Canada’s privacy regulations regarding data storage and processing.

9. International Data Transfers

Your data may be transferred to and stored in countries outside your own. By using our services, you consent to these data transfers, which are conducted in accordance with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page, and significant updates will be communicated to users.

11. Consent to Sell Anonymized Data

By completing our questionnaire and using our services, you consent to the collection, anonymization, and potential sale of your data in aggregated form. This data is used for research, marketing, and industry insights and will never contain personally identifiable information.

If you wish to opt out of having your anonymized data included in third-party research reports, please contact us at info@psychsoulmate.com.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: info@psychsoulmate.com
Website: https://psychsoulmate.com

Thank you for trusting PsychSoulMate with your personal insights!